A boy sees a man commit a murder, then later that day the murderer calls on his mother with flowers. So begins the tense tale of a con man exploiting a love-starved woman, with an alcoholic husband and three children, and a boy who keeps a murder secret to avoid ruining his mother's happiness. The setting is a small town in Vermont, the time the 1960s.

Archangel Gabriel and his three mischievous Prayer Ambassadors--Shirley, Goodness and Mercy--lend their celestial aid to three needy Christmas cases. Harry Alderwood, 86, prays that his increasingly forgetful wife, Rosalie, will agree to move into assisted living before he dies. Meanwhile, nine-year-old Carter Jackson begs God for a dog, even though his mother and father tell him that they can't afford to keep a pet, while Beth Fischer's mother prays...

Ex-cop Luther Malone, member of the secretive paranormal Arcane Society, will be working with Grace Renquist, who has no field experience but has been hired as an aura-reader in the quest for a murder suspect. Grace isn't expecting much from Malone, who walks with a cane and isn't so good with a gun. But before they reach their hotel in Maui, Grace and Luther feel the electric charge between them. But they need to remain vigilant. Rogue sensitives...

A romance between a woman employed as a rain forest guide on the Olympic Peninsula and a reporter investigating her mother's murder. The heroine is Olivia whose father is in jail for killing her mother and she wants no reminders of the horror she saw as a child. But reporter Noah Brady is persistent, having been asked by Olivia's father to clear his name, and his persistence leads to justice for one and love with the other. By the author of The Reef....

Betta Nolan moves to a small town after the death of her husband to try to begin anew. Pursuing a dream of a different kind of life, she is determined to find pleasure in her simply daily routines. Among those who help her in both expected and unexpected ways are the ten-year-old boy next door, three wild women friends from her college days, a twenty-year-old who is struggling to find his place in the world, and a handsome man who is ready for love....

Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book...

When Jane Bunker trades in her career as a big-city homicide detective for a new job as a marine insurance investigator in Green Haven, Maine, she thinks that a fresh start in this sleepy seaside town will finally allow her the peace and quiet that she's been craving. But when the town drunk washes up on shore with the back of his head smashed it, Jane realizes that Green Haven is not the quaint sanctuary she'd thought it was.

Lovely magician-jewel thief Roxy partners with the dashing escape artist Luke to relieve the rich of their valuables.

Linda Breland, a single mother tired of living hand-to-mouth in New Jersey, decides to move herself and her two teenage daughters to her distant hometown of Mount Pleasant, S.C., where her sister, Mimi, still lives. Linda's straight-shooting style impresses local restauranteur Brad Jackson, who hires her to manage his restaurant; hints of a future romance are about as subtle as a kitchen fire. Frank easily, breezily shifts among her multiple first-person...

The feared Blue Lady, Kitiara, sets in motion a plot that will take three Solamnic knights to Icereach in search of a dragon orb, and her rival Laurana begins a journey toward destiny when she and Sturm, Flint, and Tasslehoff join the knights in their perilous quest. But it is Kitiara who faces the crucial test. She vows to spend the night in the most feared place on Krynn--Dargaard Keep. No one who ventures into that dread place ever returns....